|Passengers and Polish|
Nancy, the guard's daughter, has just finished polishing Skarloey while reminding him that Rheneas is coming home. Duncan wants a polish too, but Nancy does not have time because she has to help The Refreshment Lady with the passengers. Duncan is very cross and complains about Peter Sam getting a special funnel, Sir Handel getting special wheels, and passengers getting refreshments while he gets nothing.
His driver then tells him that one of Skarloey's coaches has come off the rails and they're to help clear the mess, and Duncan sulks about all the extra work. Duncan brings workmen to get the coach back on the rails, and he's to take the passengers home. Duncan loses his patience and stalls on the viaduct. Skarloey pulls him home, with the passengers cross and telling everyone what a bad railway it is.
The Fat Controller scolds Duncan and he retorts under his breath "No polish means no passengers."
- Sir Topham Hatt
- Rheneas (does not speak)
- The Refreshment Lady (does not speak)
- Thomas (cameo)
- Percy (cameo)
- Jem Cole (cameo)
- Jeremiah Jobling (cameo)
- Mrs. Kyndley (cameo)
- Farmer Trotter (cameo)
- Sir Handel (mentioned)
- Peter Sam (mentioned)
- Crovan's Gate
- Sodor Castle
- The Skarloey Railway Viaduct
- Skarloey Railway Engine Sheds
- This episode is based on the story of the same name from The Railway Series book, Gallant Old Engine.
- Nancy's rag is a piece of blu-tak.
- Stock footage from A Bad Day for Sir Handel is used.
- When the passengers are complaining, one of them can be heard saying "We're losing money!"
- In the close-up of Duncan complaining about not being polished at the beginning, his face moves. In the same shot, a hair or piece of wire can be seen behind Skarloey.
- Before Duncan gets told off, Rheneas can be seen in the shed next to Skarloey. But Rheneas was supposed to be off being mended.
- In Skarloey's flashback, Skarloey has Duncan's whistle sound and Rheneas has Sir Handel's whistle sound.
- In the picture from the former, Duncan was wearing his normal face, while his reflection shows him wearing his angry face.
- When Duncan passes through Crovan's Gate, either he, Percy, or Thomas has a different whistle sound.
- In the US, this episode aired before Home at Last, so the audience would not know who Duncan is.
- The narrator uses the UK term "trucks" in the US narration.
In other languages
|Spanish||Pasajeros y Lustres||Passengers and Lustres|
|German||Auf Hochglanz für die Passagiere||To a Shine for the Passengers|
|Norwegian||Pomp og prakt||Glory and Gaudiness|
|Japanese||ボディーをみがいて||Polish A Body|
|Dutch||Reizigers en verf||Travelers and Paint|
|Czech||Cestující a leštidla||Passengers and Polish|
|Polish||Pasażerowie i Polerowanie||Passengers and Polishing|