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Passengers and Polish

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"No passengers means no polish."
"And no polish means no passengers!
— Sir Topham Hatt and Duncan
Passengers and Polish

David Mitton


Britt Allcroft
David Mitton


Reverend W. Awdry
Britt Allcroft
David Mitton


Michael Angelis (UK)
George Carlin (US)

Air date

November 1st,
1995 (UK)
May 8th,
1996 (AUS)
November 4th,
1996 (US)

Previous episode

Steam Roller

Next episode

Gallant Old Engine/
The Gallant
Old Engine

Passengers and Polish is the thirteenth episode of the fourth season. In the US, it first aired on Mr. Conductor's Thomas Tales in 1996.


Nancy, the guard's daughter, has just finished polishing Skarloey while reminding him that Rheneas is coming home. Skarloey asks Nancy to polish him again. Duncan wants a polish too, but Nancy does not have time because she has to help The Refreshment Lady with the passengers. Duncan is very cross and complains about Peter Sam getting a special funnel, Sir Handel getting special wheels, and passengers getting refreshments while he doesn't even get polished.

His driver then tells him that one of Skarloey's coaches has come off the rails and they're to help clear the mess, and Duncan sulks about all the extra work. Duncan brings workmen to get the coach back on the rails, and he has to take the passengers home. Duncan makes the journey back very difficult, so his driver decides to stop to build up steam, but Duncan doesn't try. Finally, they start off again, but Duncan loses his patience and rudely stalls on the viaduct. He refuses to go on and stays put. Skarloey pulls him home, with the passengers cross and telling everyone what a bad railway it is.

The Fat Controller scolds Duncan and he retorts under his breath "No polish means no passengers." Duncan still has a lot to learn.





  • In the close-up of Duncan complaining about not being polished at the beginning, his face moves. In the same shot, a hair or piece of wire can be seen behind Skarloey.
  • In Skarloey's flashback, Skarloey has Duncan's whistle sound and Rheneas has Sir Handel's whistle sound.
  • In the picture from the former, Duncan was wearing his normal face, while his reflection shows him wearing his angry face.
  • After Duncan takes away Skarloey's train, the brakevan moves from the front of the train to the back.
  • When Duncan passes through Crovan's Gate, he has a different whistle sound.
  • In the US, this episode aired before Home at Last, so the audience would not know who Duncan is.

In other languages

Language Name Meaning
Spanish Pasajeros y Lustres Passengers and Polishes
German Auf Hochglanz für die Passagiere To a Shine for the Passengers
Norwegian Pomp og prakt Glory and Gaudiness
Japanese ボディーをみがいて Polish A Body
Dutch Reizigers en verf Travelers and Paint
Czech Cestující a leštidla Passengers and Polish
Polish Pasażerowie i Polerowanie Passengers and Polishing
Italian Niente Lucidatura per Duncan No Polish for Duncan
Welsh Dim Teithiwr, Dim Polish No Passengers, No Polish
Hungarian Duncan duzzog Duncan Sulks
Slovenian Potniki in loščilo Passengers and Polish



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