|This article is about the episode. You may be looking for the German VHS.|
- “Oh thank you sir! Being called heroes! Well it's - it's -"
"It's a really nice surprise!”
- ―Bill and Ben
Bill and Ben are working at the quarry and are bored of doing the same thing. Ben asks Bill if he can hear something different, to which Bill replies that he cannot hear anything different. Ben then states that everything sounds and looks the same and that they need a surprise. Before Bill could answer Ben, the Quarry-master comes with a message from Sir Topham Hatt that they have to go to the harbour.
Bill and Ben head to the harbour worried that they did something wrong and blame each other on the way. Sir Topham Hatt asks Bill and Ben to shunt trucks while Edward is taking the children on a trip. Bill and Ben meet with Gordon and he asks them to behave here since they are on the Mainline. Bill started to tease Gordon about the time they saw him and thought that the harbour was the scrapyard. This made Gordon furious and orders the twins to get his coaches ready for his evening train and fumes away.
The twins start working to organise the trucks, stating that they know all about trucks, when they really do not. The trucks claim that they want to help Bill and Ben to organise the harbour. The twins accept, unaware that the trucks are playing tricks on them. Evening falls and everyone is complaining about the state of the harbour. As a result, the yard becomes a mess, causing Gordon to be late with the Express.
The next day, the twins are back in the quarry when a rock slide begins. The alarm starts and the Quarry-master alerts everyone to clear the quarry. Bill and Ben wait as the workman board the trucks. As Bill leaves with his load, one workman who has been left behind makes himself known. Ben waits until the man is safely aboard his train, and the quarry is evacuated in time for the destruction to ensue. Seeing the damage moments later, Bill and Ben can only hope that Sir Topham Hatt will understand that it was not their fault. The next day, Sir Topham Hatt arrives on board Edward and praises the twins as heroes and for saving the day. Bill and Ben think that being called "heroes" is quite a nice surprise.
- Bill and Ben
- Sir Topham Hatt
- The Quarry-master
- Edward (does not speak)
- Jem Cole (cameo)
- Farmer Trotter (cameo)
- Sodor China Clay Company
- Arlesburgh Harbour
- Sodor Trading Co.
- The Waterfall (deleted scene)
- The Scrapyard (mentioned)
- This episode is adapted from the magazine stories, In a Muddle and Heroes by Andrew Brenner.
- A reference to the second season episode, Wrong Road is made.
- The fanfare heard in the climax of the episode is almost identical to one heard in TUGS.
- The roof of the building is made of cardboard, as seen when it absorbs the water from the water tower.
- This marks the first time that Gordon pulls red express coaches.
- In the second shot of Bill and Ben shunting trucks at the harbour, a truck with half a load of coal is visible. When the twins shunt this truck the load shifts, revealing it to be a solid prop made to look like coal.
- When the quarry master comes to tell the twins to go and work at the harbour, the coat on his small scale model is a different colour than the one on his large scale model.
- When the narrator says "The twins had let the trucks tell them where to put things," the camera shakes.
- The restored version in Japanese reveals Thomas in the English end credits before cutting to the character gallery.
- One of the trucks has its face is on its back end and in addition, its eyes are scratched.
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